Minnesota News

Data-driven tools strengthen accuracy and integrity in benefits delivery

This initiative strengthens Minnesota’s ability to deliver SNAP benefits accurately, efficiently, and in compliance with evolving federal requirements—ensuring that eligible Minnesotans receive the food assistance they need without unnecessary delays, errors, or confusion. By implementing a modern application integration layer that connects core eligibility and benefits systems, the state will address long-standing technology gaps while building a foundation for long-term improvement.

Modern fiscal mapping strengthens oversight of substance use disorder funds

This initiative transforms Minnesota’s substance use disorder (SUD) fiscal mapping from a static, labor-intensive reporting exercise into a dynamic, sustainable decision-support capability that empowers leaders to act quickly, strategically, and equitably. By converting existing SUD funding data into an accessible Power BI dashboard with supporting data infrastructure, the Office of Addiction and Recovery will unlock the full value of prior investments and significantly improve how the state manages and protects critical SUD resources.

Standardized financial planning improves how the state budgets and forecasts

This initiative delivers a standardized, enterprise-wide Financial Planning & Analysis (FP&A) capability that transforms how the State of Minnesota manages budgets, forecasts outcomes, and makes strategic financial decisions. By implementing a purpose-built FP&A tool across executive branch agencies, the state will replace fragmented, spreadsheet-based processes with a modern, reliable, and consistent approach to financial management.

Modern platforms improve how Minnesotans access education and workforce data

This initiative modernizes the public and private reporting platforms for the Statewide Longitudinal Education Data System (SLEDS) and the Early Childhood Longitudinal Data System (ECLDS) to ensure reliable, secure, and sustainable access to critical education and workforce data. By replacing aging, high-risk technology components with modern, widely supported solutions, the project strengthens long-term service delivery for policymakers, researchers, educators, and the public.

Moving MDE websites to the cloud improves service for families and educators

This initiative modernizes the Minnesota Department of Education’s public web presence to better serve Minnesotans who rely on timely, accurate, and secure information about education programs, policies, and services. By moving seven high-traffic websites to a modern, cloud-based platform, MDE will deliver a more reliable, accessible, and engaging digital experience for the millions of users who visit these sites each year.

Secure cloud platform improves access to critical public safety information

This initiative modernizes the Bureau of Criminal Apprehension’s public-facing technology to better serve Minnesotans, law enforcement, and partner agencies that rely on timely, secure access to critical public safety information. By migrating key applications to a secure Azure Government Cloud environment, the BCA will significantly strengthen the reliability, security, and accessibility of essential services such as the Crime Data Explorer Website and Reference Services.

New ticketing and web tools improve the Minnesota Zoo guest experience

This initiative delivers a modern, integrated digital experience that better serves Minnesota Zoo guests, members, and donors while strengthening the Zoo’s ability to operate efficiently and sustainably. By engaging an experienced consultant to guide a comprehensive transformation of ticketing, customer relationship management, marketing, and web technologies, the Zoo will replace fragmented legacy systems with a cohesive, user-centered digital ecosystem.

Modern case management improves access to fair and timely appeals

This initiative modernizes the Minnesota Department of Human Services Appeals Division’s case management capabilities to better serve Minnesotans who rely on timely, fair, and transparent administrative hearings. By replacing a fragmented set of aging, failure-prone systems with a single, secure, cloud-based solution, the division will significantly improve the experience for customers, staff, and partner agencies involved in the appeals process.

Greater Minnesota Expansion of the MnDOT MaaS Platform

This initiative expands access to reliable, easy-to-use trip planning and booking tools for residents across all Greater Minnesota. By building on prior Mobility-as-a-Service (MaaS) investments, MnDOT will enable riders to plan trips across every public transit system in Greater Minnesota using a single, consistent experience on mobile apps and the web.

Improving Customer Service for Minnesotans Through Modern Cloud Telephony

MNsure is modernizing its Contact Center platform to deliver a faster, more accessible, and data-driven consumer experience. With Technology Modernization Fund (TMF) support, the agency will transition from an outdated on-premises Cisco telephony system to Amazon Connect, a flexible cloud-based platform.